SURe provides recovery oriented services assisting individuals and their families who have been affected by substance use.
Intake & Assessment
- Provides initial screening, assessment, advice and referral to alcohol & other drug treatment (AOD) services via telephone and in person.
- In addition information and referrals to other services may be provided based upon the Individual Recovery Plan (IRP) that has been developed with you.
- This could include referrals to other allied health services, financial, legal and housing services.
Counselling
- After an assessment from centralised Intake & Assessment, you may be referred for AOD focused counselling as per your recovery plan. Counselling is provided individually within a family sensitive and inclusive framework.
- Appointments are generally office based, up to an hour, with a duration of time being linked to your IRP.
- The counselling will have goals that have been developed with you during your assessment.
Care & Recovery Coordination
- For individuals who have been assessed as having additional complex needs, you will be offered coordinated and integrated pathways to your recovery.
Non-Residential Withdrawal
- As part of your Individual Recovery Plan you may be eligible to receive withdrawal support in the community.
Getting Assistance
Making the decision to get assistance is never a simple or easy decision and we at SURe applaud you and will support you with your recovery goals. In getting the appropriate assistance, we will need to take you through a Screening and Assessment process, whereby you will develop your Recovery Plan to direct the appropriate services.
To commence this process you can either:
- Call a clinician at SURe on 1300 00 SURe (7873) [Monday – Friday, 9am – 5pm]
- Email your contact details to Intake.sure@each.com.au
- Drop in at one of our offices and ask to speak to any SURe Clinicians
- After hours contact Directline (1800 888 236) and request for a referral to SURe
Other Supports
| Health & Welfare Services | EACH | 1300 00 EACH www.each.com.au |
| Anglicare Victoria | 1800 809 722 www.anglicarevic.org.au |
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| Reconnexion Specialist benzodiazepine & anxiety service |
1300 273 266 http://www.reconnexion.org.au/ |
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| Parentzone Victoria | www.anglicarevic.org.au/parent-zone | |
| EDVOS Eastern Domestic Violence Outreach Service |
+61 (03) 9259 4200 www.edvos.org.au |
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| Family Drug Help | 1300 660 068 http://sharc.org.au/program/family-drug-help/ |
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| Anglicare Peer Support Program | 9721 3688 | |
| Victorian Aids Council | (03) 9865 6700 www.vac.org.au |
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| Gay Lesbian Health Victoria | (03) 9479 8724 www.glhv.org.au |
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| Phone / Afterhours | Emergency Services (Police/Fire/Ambulance) |
000 **112 (from mobile phones) & out of range |
| Directline AOD Information & Referral |
1800 888 236 | |
| Lifeline 24 hr counselling service |
13 11 14 | |
| Suicide Helpline 24 hr counselling & suicide prevention service |
1300 651 261 | |
| Nurse on call | 1300 60 60 24 www.health.vic.gov.au/nurseoncall |
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| Poisons Information Line 24 hr poison information assistance line |
13 11 26 | |
| Kids Helpline 10 – 25 y.o. 24 hr counselling service |
1800 55 1800 www.kidshelpline.com.au |
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| Child Protections Afterhours | 13 12 78 | |
| Women’s Domestic Violence Crisis Service | 1800 015 188 | |
| Men’s Helpline | 1300 78 99 78 www.mensline.org.au |
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| Website | Australian Drug Foundation | www.adf.org.au |
| Victorian Legal Aid | www.vla.vic.gov.au | |
| VicRoads | www.vicroads.vic.gov.au | |
| Department of Justice | www.justice.vic.gov.au |